Before your appointment, try your best to arrive without any eye makeup. Do not curl your lashes or wear mascara the day before and the day of your appointment. It will help minimize the cleanup time and more time for lashing.

Natural lash fallout is based on the growth cycle of eyelashes, and this is different for everyone. When applying lashes, we, as professional lash artists, are trained to look for adult lashes to attach the individual synthetic lashes. Young (baby) lashes are left to allow them to fully develop so that when it's time to re-lash (refill), we have new strong lashes to bond to. Lash extensions will not cause your natural eyelashes to fall out. Remember that your natural lashes have their own life cycle of falling and growing – as the hair found elsewhere on your body. It's hard to notice small lashes falling out, but when attached to a thicker, longer lash, they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller. Your natural lashes may look shorter and more sparse because you are accustomed to a full set of longer, thicker lashes.

Lash extensions are applied while lying down with your eyes closed on a comfortable spa bed (lash nap). This usually takes about 105 - 180 minutes for a full set of lashes, depending on the chosen style. After prepping your lashes, your bottom lashes are protected using a hydrogel eye pad. Lash extensions are then applied 1-to-1 with medical-grade adhesive. It is a really relaxing, non-invasive treatment, and most of our clients take the time to catch up on their beauty sleep!

Your new lashes will last between 2 to 4 weeks, depending on your natural lash cycle and skincare. To maintain the full look of your lashes, it will require you to maintain refills every 2-3 weeks.

We recommend getting refills every 2 to 3 weeks. If you wait too long, your extensions will fall out, and you will require a new full set. Factors such as exposure to humidity, steam, or touching your eyes a lot may cause the extensions to fall quicker. Refills can take anywhere from 45 - 120 minutes, depending on the state of your remaining lashes. A good sign of when you need a refill is when your extensions are 50%-60% gone.

Yes! You can get your lashes wet right away with our instant adhesive curing agent. The bonding agents we use are water and oil-proof which allows you to shower, swim, exercise, and still be able to use oil-based products, a bonus for those that have oily eyelids.

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• Use only water-based makeup & makeup remover.

• Remove makeup around the eye with a cotton swab.

• Do not perm, tint, or use an eyelash curler.

• Be careful to avoid pulling extensions or rubbing eyes.

• Please see a trained lash technician to have your extensions removed.

• To extend the life of your lashes, please schedule touch-ups every 2-3 weeks

• Brush/clean your lashes daily with our lash shampoo and provided mascara brushes.